Services

Smartphone

Features

  • HIPPA compliant and HiTrust certified
  • Multiple texts sent until patient either pays, stops or opts out of texting
  • Easy account referral, easy maintenance
  • Payments are made directly to your bank through the online payment portal
  • Seamless referral from Pre-collect phase to agency collection

Benefits

  • Reduce costs, increase cash flow, reduce bad debt
  • Increase internal due diligence prior to referring to a collection agency
  • Improves patient relations, incoming responses directed to your staff to resolve issues

Effectiveness of Texting

  • The average American has their phone on them 22 hours / day
  • 96% of texts are read within 4 minutes - 95% of texts are read within 3 minutes
  • Texts have a 99% open rate
  • Average response time for a text is 90 seconds
  • 90% of people don't answer their phone according to report from mobile intelligence marketing platform provider Dynmark
  • Texting works for all generations
    • Especially effective for the newest, biggest demographic: millenials
    • Stats for people over age 65 who text closely mirrors stats for all age groups
    • 94% of seniors who own smartphones text